Ep. 128: As-Is to Prepare for the To-Be

In organizational transformations, leadership teams are often eager to rush toward the future state. Whether implementing an Enterprise Resource Planning (ERP) system, rolling out a new Customer Relationship Management (CRM) platform, or restructuring departments, the...

Ep. 96: Knowledge Transfer

Have you ever wondered what would happen if your most experienced employee won the lottery tomorrow and never came back? Would your operations grind to a halt? Would anyone know how to coax that temperamental machine into working, or how to navigate the complex web of...
Harmonious Workplaces Featured in TD Magazine as Leaders on Knowledge Transfer

Harmonious Workplaces Featured in TD Magazine as Leaders on Knowledge Transfer

“Plant the Seeds for Knowledge Transfer” Premiered in the December 2025 Issue Chicago, IL — Harmonious Workplaces is pleased to announce that Sharyl Volpe, Ben Kleinman, and Rich Cruz have co-authored a featured article in the December edition of TD Magazine, the...
Hermie Cartoon: Gary’s Disappearing Act

Hermie Cartoon: Gary’s Disappearing Act

Click here to download a printable PDF of this cartoon. Frame 1 Hermie: “Gary, the interns are starting Monday. Can you document how you maintain our database?”Gary Gecko (shifty): “Oh. That’s… complicated. And, um… tribal knowledge. Very tribal.” Frame 2 Hermie: “We...