by Rich Cruz | May 13, 2025
Industry: Manufacturing (Construction Materials)Engagement Type: Organizational Development & Effectiveness ConsultingFocus Areas: As-Is Process Mapping, Job Analysis, Change Readiness, Organizational Design Challenge: A mid-sized manufacturer with operations in...
by Rich Cruz | May 13, 2025
Client Profile A thriving, family-owned estate planning law firm experiencing rapid growth beyond its projected revenue mark implemented an underutilized firm management software. The firm faced growing pains common to maturing organizations: outdated systems, unclear...
by Rich Cruz | Feb 5, 2024
In response to the COVID-19 pandemic, a 501(c)3 charitable organization faced the immediate challenge of transitioning to a remote work model to safeguard the health of its employees while ensuring the continuity of its services. This case study details the...