Implementing Technology to Support Change

by | Apr 4, 2024 | Change Management, Organizational Development, Workplace Culture | 0 comments

What are some best practices for selecting and implementing new technologies to support change?

Watch this video with the transcript below:

Sometimes, to facilitate organizational change, we need to add another element—new technologies. These can include project management systems like Asana, Basecamp, or, communication tools like Zoom or Teams, or collaboration platforms like Slack.

Selecting and implementing new technologies to support change involves a two-step process:

  • Choosing the right tool for the job
  • Getting people on board with using it.

When choosing the right technology solution, keep these in mind:

  • Align the Technology with Objectives: Ensure the new technology directly supports your organization’s goals. Don’t chase shiny objects; focus on solving real problems that will move the needle on your objectives.
  • Conduct a Needs Assessment: Before diving into options, understand your current technology landscape and identify areas for improvement. Can you use what you already have? What doesn’t work now? What functionalities do you need?
  • Research and Compare Solutions: Now that you clearly understand your needs, research potential solutions. Look for features, scalability, and compatibility with existing systems.

Like other change initiatives, many challenges stem from relationships with the people involved. When you introduce new tech into your organizational change project:

  1. Take a people-first approach, understanding the needs of all stakeholders and allowing them to have a voice in making decisions and expressing concerns.
  2. Provide comprehensive training on the new technology and ensure everyone has resources such as on-the-job training, coaching, and a knowledge base to reinforce training.
  3. Celebrate wins and address any resistance to the changes with understanding and support.

By following these best practices, you can increase your chances of selecting and implementing new tech solutions that effectively support organizational change.

Leverage technology to create Harmonious Workplaces.

If you need help with organizational change leadership, including technology selection and implementation, contact WorkBalance Consulting:

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