About Us

Meet Our Team

Thank you for visiting Harmonious Workplaces. We bet you’re wondering just who we are now that you found us…

Written by I-O Psychology, OD, change management, and HR professionals dedicated to creating safe, inclusive, and encouraging work environments through best practices in organizational development and human capital management.

We started this publication to serve organizations to help:

  • Employers to develop a highly engaged, productive, and satisfied workforce
  • Workers to gain the knowledge, skills, abilities, and other characteristics (KSAOs) to have the career they want and deserve.

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Sharyl Volpe

Sharyl Volpe

Consultant, East

I have over 20 years of diverse experience in operations, conflict resolution, change management, and team building. As an executive advisor, I drive operational excellence, ethical best practices, and personal growth through professional development. Career highlights include managing creative production teams on Wall Street and co-producing the re-launch of Mystery Science Theater 3000.

  • Master of Science in Psychology from Purdue University – Concentration in Industrial/Organizational Psychology
  • BA in English Literature from the University of Pittsburgh
  • Active member of the National Society for Leadership and Success, the Society for Collegiate Leadership and Achievement, the Society for Industrial & Organizational Psychology (SIOP), and the Society for Human Resource Management (SHRM)
Ben Kleinman

Ben Kleinman


Ben Kleinman is a management consultant helping Fortune 500 clients in the healthcare sector design and execute change management initiatives. From new organizational structures to streamlined processes to innovative technology systems, Ben frames the change as part of a larger story to help people understand their role and embrace the change. Ben likes to keep things simple and is known for translating complex technical details into easily understandable concepts. Ben has an MBA from the Kellogg School of Management at Northwestern University and enjoys spending time with his family, distance running and watching old black and white movies.

Visit Ben’s website: https://www.harborsidestrategy.com/ 

Rachel Frost

Rachel Frost


Rachel Frost, SHRM-CP, lives south of the Twin Cities with her husband, 5 children and 3 animals. She has a Master’s Degree in Industrial-Organizational Psychology, with a specialty in training and development. Rachel’s passion for creating people-centric and psychologically safe workplaces comes from personal experience as a survivor of spiritual and sexual abuse in a high-control environment. She promotes a trauma-informed approach to leadership and believes that when we know better, we can do better.

Rich Cruz, SHRM-CP, CMC

Rich Cruz, SHRM-CP, CMC

Management Consultant

As an advisor and consultant to C-suite executives, I help organizations improve performance, develop self-efficacy among workers, foster organizational commitment through employee engagement, and lead change. I also provide highly effective training, education, and coaching to work groups to increase competencies for talent development. I have more than 18 years of experience as a management consultant and 25 years of managing people. I have designed and implemented customized business solutions for dozens of clients in various industries.

 Visit Rich’s website at www.workbalanceconsulting.com

  • Certified Change Management and OD Professional, The Drucker School of Claremont University
  • MS in Industrial-Organizational Psychology, Purdue University
  • Certified Management Consultant (CMC), IMC USA
  • Professional Certified Marketer (PCM), AMA
  • MBA, Capella University
  • BA in Visual Art, University of Chicago
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